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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Dalbeattie

Pharmacy Weight Loss Dalbeattie
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or using our website, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Dalbeattie is a GPhC-registered online pharmacy weight loss clinic operating in Dalbeattie, UK. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and comply with all applicable UK pharmacy legislation and guidance.

2. Eligibility

To use our services, you must:

We reserve the right to refuse or withdraw treatment at any time if we determine that our services are not clinically appropriate for you.

3. Prescriptions and Clinical Approval

All prescription medications are issued only following a clinical assessment completed via our online consultation form. A GPhC-registered pharmacist or appropriate prescriber will review your information before any prescription is approved.

We do not guarantee that a prescription will be issued following your consultation. Clinical decisions are made solely in the interests of patient safety.

You must provide accurate and complete medical information. Providing false or misleading information may place your health at risk and could constitute a criminal offence.

Prescriptions issued through our service are valid for use with Pharmacy Weight Loss Dalbeattie only unless otherwise stated.

4. Payment

Payment is required at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely.

Prices displayed include VAT where applicable and are subject to change without notice. The price confirmed at checkout is the price you will pay.

We reserve the right to cancel an order if a payment is declined or suspected to be fraudulent.

5. Delivery

Once your order has been clinically approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may vary depending on your location and carrier performance, but we target next working day delivery after dispatch.

Deliveries are made to UK addresses only. You are responsible for ensuring that someone is available to receive temperature-sensitive or signature-required items.

We are not liable for delays caused by third-party couriers, adverse weather, or circumstances beyond our reasonable control.

6. Cancellations and Refunds

You may cancel your order before it has been clinically approved and dispatched. To request a cancellation, contact us as soon as possible via our website or email.

Once a prescription has been approved and your medication dispatched, we are unable to accept returns or issue refunds for prescription items, in accordance with UK medicines legislation and patient safety requirements.

If your order is refused following clinical assessment, a full refund will be issued within 5 to 10 working days.

Non-prescription products may be returned within 14 days, provided they are unopened and in original condition, in line with the Consumer Contracts Regulations 2013.

7. Medical Disclaimer

The information provided on our website and within consultations is for general informational purposes only and does not constitute a substitute for professional medical advice, diagnosis, or treatment.

You should always inform your GP or primary care provider of any medications prescribed through our service. In the event of a medical emergency, contact 999 or attend your nearest Accident and Emergency department immediately.

Our service is designed to complement, not replace, your existing healthcare arrangements.

8. Data and Privacy

We are committed to protecting your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Full details are available in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these terms from time to time. The current version will always be available on our website. Continued use of our services following any update constitutes your acceptance of the revised terms.

Contact us: For any queries regarding these terms, please contact Pharmacy Weight Loss Dalbeattie through our website.